Returns & Exchanges
At Somavedic Ltd., we want you to be completely satisfied with your purchase, which is why we offer a 60-day money-back guarantee on all our products. If you are not happy with your device for any reason, you can initiate a return within this period for a full refund of the purchase price.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original packaging, ensuring all power cables, adapters, and manuals are included to avoid restocking fees.
Ship the Product
Affix the provided return shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing